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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelsey Mueller

November 8, 2024

5  out of  5
rating by Kelsey Mueller
"I searched for a homeowners insurance for awhile none seem to fit in my price range until I came to Scott Taylor State Farm! The absolute best customer service and prices! I highly recommend seeing him for your insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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American Artist & Author Kris Courtney

October 31, 2024

5  out of  5
rating by American Artist & Author Kris Courtney
"As a New Resident to Martin TN, It was important for me to continue my Policy and was very pleased to have met McKayla. Her skill-set, attention to detail and guidance for my 20yr old car (aka Sugar') was Perfect !! State Farm has remained consistent in my travels across the country and without fail always A+++++ Customer Service. Thank You, Kris"
We responded:
"Dear Kris, Thank you so much for your kind words! We're thrilled to hear that McKayla was able to assist you with your insurance needs and that you found her guidance to be perfect for your situation. It's good to know that State Farm has been a consistent source of support for you throughout your travels, and we truly appreciate your loyalty. We're committed to providing A+ customer service, and it's gratifying to see that reflected in your experience. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Welcome to Martin, TN, and thank you for choosing State Farm!"
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Matt Sligh

August 14, 2024

5  out of  5
rating by Matt Sligh
"The absolute best !"
We responded:
"Thanks Matt! We appreciate you taking the time to leave us a review. We are thankful for your continued business and look forward to serving you in the future. "
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Julie Simpson

August 6, 2024

5  out of  5
rating by Julie Simpson
"Absolutely love Scott Taylor & State Farm Insurance. With all of our claims throughout the years, whether it be auto or homeowners, Scott has made it the easiest process. They have always been wonderful to us & we would recommend them every time."
We responded:
"Julie, We greatly appreciate your continued support and your kind words about our office. It means a lot to us knowing that our efforts have made a positive impact. Once again, thank you for your review and for being a part of our extended family. We look forward to serving you again and can't wait to watch this 2024 Skyhawk football team kickoff the season! "
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Dakota Beal

July 20, 2024

5  out of  5
rating by Dakota Beal
"Scott and the ladies were awesome to do business with !Highly recommend for all your insurance needs!"
We responded:
"Thank you so much for taking the time to write a review! And thank for the kind words about our office. We genuinely appreciate your feedback. We look forward to working with you Dakota. "
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Danny Smith

June 16, 2024

5  out of  5
rating by Danny Smith
"Scott’s team has always been on top of their game. Fast, knowledgeable service every time."
We responded:
"Thanks so much Danny. "
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Paul Richards

May 31, 2024

5  out of  5
rating by Paul Richards
"Time and time again, McKayla is quick to act and provide help where it’s needed. I’m always able to obtain the information I need within a 10 minute phone call. Great service and even greater people."
We responded:
"Thanks so much Paul. I agree with you, McKayla is wonderful. We look forward to seeing you soon. "
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taylor burton

February 16, 2024

5  out of  5
rating by taylor burton
"McKayla was incredible in helping my husband and I find the perfect policy for our new house. She explained what our coverage was very clearly. My husband had many questions, and she was able to answer every one with kindness and patience. We both feel so much better having State Farm as our home insurance provider if anything ever happened. I highly recommend this office!"
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Meagan Bethel Jones

September 25, 2023

5  out of  5
rating by Meagan Bethel Jones
"Scott and his team have been great to work with in getting our roof replaced. They have been quick to answer any questions I may have and very helpful."
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Kristanna Hatt

September 22, 2023

5  out of  5
rating by Kristanna Hatt
"I didn't always have State Farm. Someone hit us from behind in a small fender bender. The other person had state farm. They were so nice and handled the claim so quick and professional.....I SWITCHED to State Farm. McKayla and the crew are always so helpful and nice!"
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Jackie Thomas

September 22, 2023

5  out of  5
rating by Jackie Thomas
"Awesome Service"
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Dori Sheehan

January 24, 2023

5  out of  5
rating by Dori Sheehan
"He has been awesome to work with when we had storm damage to our house! He was so easy to deal with and quick to respond! Treated us like family. High recommend working with Scott Taylor for all insurance needs!"
We responded:
"We love seeing reviews like this, Dori! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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William Baynes

November 21, 2022

5  out of  5
rating by William Baynes
"Very helpful staff."
We responded:
"William, thank you! We appreciate your trust in us to take care of your insurance policies."
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Angie Rushing

August 26, 2022

5  out of  5
rating by Angie Rushing
"Scott has been our insurance agent for several years. He is so nice and always willing to answer a question, even on weekends. I’ve always heard that your insurance is only as good as your agent, if that’s the case, we feel we have really good insurance with Scott Taylor and State Farm. We have had several things come up lately and in every case, the claim has ended with us being extremely satisfied! Scott is great .. we feel protected and well insured. Thanks for everything, Scott!"
We responded:
"Thank you, Angie, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Crystal Dean

July 5, 2022

5  out of  5
rating by Crystal Dean
"Fast and friendly service. McKayla was very helpful getting me set up with my new policy."
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SuperChrist4me

July 10, 2021

5  out of  5
rating by SuperChrist4me
"A great insuror of all kinds of insurance. Go get your insurance application on, and tell them Minister Reginald Gentry referred you........."
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David Winstead

October 16, 2020

5  out of  5
rating by David Winstead
"Always helpful"
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Tony Swift

July 8, 2020

5  out of  5
rating by Tony Swift
"Friendly good people"
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Kristy Torres

February 26, 2020

5  out of  5
rating by Kristy Torres
"Scott is a sweetheart and all the people here treat you as family. Could of not picked a better insurance company. Not only because the employees are amazing but also GREAT coverage with cheap rates. I highly recommend them to anyone.... You can not go wrong with this group/family."
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Destin Tucker

January 28, 2020

5  out of  5
rating by Destin Tucker
"We ended 2019 with our tires and wheels being stolen off our car when we were out of town. Scott and State Farm handled our claim so quickly and took care of everything for us! We had brand new tires and wheels delivered and installed at our hotel within 24 hours. I cannot speak highly enough of the service that Scott and his team provide!"
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Christie Ricketts

August 29, 2019

5  out of  5
rating by Christie Ricketts
"Five gold stars aren't enough for Scott Taylor and his team! Scott has been our agent for several years. From highway mishaps when traveling out of state on vacation, serious car accidents, home repairs, and business coverage; Scott has always taken care of our family! I am so thankful to have Scott Taylor as our State Farm Insurance agent!"
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Vallarie Smith

November 30, 2018

5  out of  5
rating by Vallarie Smith
"Scott Taylor State farm insurance has always done me right and they've always found me the best rates!"